How to find a trustworthy storage facility company?

When looking for a safe place to keep your valuables, it is important to find a removals and storage company you can trust. So how do you find a trustworthy storage facility company?

In addition to the location and size of the facility, consider these features.

Excellent Customer Service

img10Before you sign any contract, be sure to see how customers are treated. The employees should be able to greet the customers the moment they walk in the office and answer all the necessary questions.

Active Manager

You should notice if the manager is hands-on with the customers in terms of interaction and problem-solving. Many managers often live on site.

Clean Facility

The state of the facility should give you a hint on how clean the units are. Storage companies with a clean floor and spotless bathrooms usually mean the facility is properly maintained with care.

No signs of Critters

A clean storage facility will most likely have a partnership with a pesticide control company. This is important to consider when choosing a storage facility as infestations can cause plenty of damage to your stuff.

Be sure to ask about pest control issues and how they handle it. Some facilities bring in pest control expert every week while others do it once a month. This all depends on the area of the establishment.


Security is among the most important things to look for when looking for a trustworthy company. You don’t want your stuff to get stolen or end up robbed while on the premises. Be sure to check if the facility is safe and secure with a computerized gate and security. An on-site manager is also a bonus.

While all removals & storage facilities are not the same, be sure to choose the storage company that is right for you. As we all want to find the best deal, selecting a trustworthy facility should be the main factor.


How to find a trustworthy storage facility company?